Rental Policies

Rental Period

Rentals of tables & chairs are for a 3-day period.  These items can be picked up or delivered on Thursday or Friday and returned on Sunday or Monday.

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Delivery

Delivery & pickup is available on all rental items.  We will deliver on time, on the day we promise.  Standard delivery and pickup charges are for curbside delivery.  This means the items will be placed within 20 feet of where the driver can safely back up the trailer.  Set-up and take-down is not included in the delivery fee.  Our standard delivery fee for tables & chairs is $100 plus $1.50 per mile for deliveries beyond a 15 mile radius of Shell Lake (30 miles free per round trip).
Please note that there will be a $250 charge for tables/chairs not folded up and staged at the agreed upon pick-up time. 

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Centerpieces

Our centerpieces are generally available the week before your event to allow you time to customize.  We ask that you return the items in the same state and condition as you received them (candle wax, floral, ribbons, etc removed)
All items will be washed by us after use.

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Dishware

All of our dishes, glassware and flatware come sterilized and ready for use.  Please return items “food free” – scraped and rinsed and in the containers provided.  We will do a thorough washing and sterilizing upon return.

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Linens

Shake out but do not wash the table linens.  Remember that you are responsible for damage to linens caused by mildew, burns or tears.  We will provide a bag for used linens.  Do not store damp linens in plastic bags as they will mildew.

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Reservations / Deposits

Demand for party and rental equipment peaks at certain times of the year.  All rentals will require a non-refundable deposit of 25% at the time of reservation.  The balance due must be paid at least 48 hours prior to delivery or pickup of your items.  Changes to your reservation can be made up to one week prior to your event, provided the  requested items are still available.  We also accept Visa and MasterCard with a 3.5% processing fee.

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